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10 REASONS TO USE DIRECT MAIL

As all Marketers will know, Direct Marketing is a hugely important part of the marketing communications mix, with Direct Mail estimated to generate a massive £14 for every £1 spent.

Not only that, but Direct Mail allows Marketers to precisely target their customers in a personal way, obtain a response and measure this response as part of their marketing ROI strategy.

Most people associate Direct Mail with selling their product or service, but just as importantly, you can use Mail to say thank you or sorry and use it to develop a relationship with your customer. With the wonders of digital print, you can easily personalise each and every piece and have as many creative variations as you want.   That’s the great thing about Direct Mail, it can take so many different forms dependent on who you want to attract as a customer.
 
The inherent strengths of mail
 

1. Personal

Addressed mail is literally designed to reach an individual (unlike a mass market message via TV, the press or radio). Mailings can have a unique design to suit each particular recipient and mail comes straight into people’s homes into their hands and gets their full and focused attention. 

2. Universal

Everyone consumes mail and Isle of Man Post Office gives you and your business the ability to access your customers wherever they are around the world.

3. Tailored

Mail can be personalised to individuals or groups. That unique flexibility enables greater relevance, delivering greater impact, often applying data already provided by the customer.
 
4. Targeted

Mail can focus on the relevant audience (e.g. by interest, demographics, purchase or behaviour). This reduces wastage – your message only goes to those you select.
 
5. Direct

Mail doesn’t compete with and is not dependant upon other content like in a magazine, newspaper or online site. It is actively consumed so it achieves much greater engagement and understanding.
 
6. Flexible & Creative

Mail has few restrictions compared to other media (size, weight, shape, colour) leading to limitless creative possibilities. It lets you have a one to one communication which delivers more emotional intensity than any other medium. The creativity cuts through and gets people talking.
 
7. Measurable

Mail is one of the easiest media to measure, as responses can be attributed directly to a specific activity.
 
8. Portable

A letter, leaflet, brochure or mail pack can be taken anywhere. You can take the mail with you to read on the train, in the garden, in any room of the house. Consumers love the fact that they are in control and can read the information when it’s convenient to them.
 
9. Physical

Affects all five senses: sight, sound, smell, touch and taste. Mail is the only medium to provide the creative possibilities to engage the customers on all levels.
 
10. Complementary

As part of an integrated campaign, mail has a strong role in providing the personal, compelling message delivered directly to the recipients own hands and household. Case studies show how it not only builds short and long term effects but is often kept by the household for reference, prolonging the brand presence and deepening the communication effect.
 
If you’re thinking about a Direct Mail campaign, Integrated Mailing Solutions (IMS), the specialist business communications division of Isle of Man Post Office operate the largest mailing house on the Island.  IMS offers Marketers a one stop shop in Direct Mail services including mail merge, print and personalisation, fulfilment and despatch of mail items, all under one roof. For more information, visit www.ims-iom.com
 
* figures supplied by Royal Mail
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